Benchmarking
Benchmarking: 1 day couse offering 8 CPE credits.

Benchmarking is the 3rd module in our Government Performance Management Week & Data Analytics Week.

Government Performance Management Week is comprised of: Strategic Planning + Performance Measure + Benchmarking.

Selecting the Right Benchmarks: 
Identify the right benchmarks to use in measurement-resistant government settings

Benchmark Analysis:
Pinpoint specific areas where performance can be improved – what is really driving performance?

Reporting and Comparing: 
Identify how you compare with key benchmarks – and report progress


What will I learn? 
  • Recognize benchmarking as a tool with help improve performance in organization​
  • Determine the appropriate type of benchmarking for your organization​
  • Understand the steps involved with a benchmarking effort​
  • Have insight into the types of data collection analysis required​
  • The importance of having a clear desired outcome for your benchmarking effort
  • 1 - Introduction to Benchmarking and Best Practices
  • 2 - Strategy and Planning
  • 3 - Data Collection and Reporting
  • 4 - Analysis
  • 5 - Implementation
Progress

Teachers
Paul Trampert
Senior Fellow