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At the end of this course you will be able to:
Module 1: Existing Mandates and State of Practice in Performance Measurement
Module 2: The 8 Keys of Effective Performance Management Systems
Module 3: Select Your Framework for Developing Measures (Logic Models, Balanced Scorecards, and more)
Module 4: Identify Outcomes and Intermediate Outcomes
Module 5: Develop Measures and Metrics
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